Shipping Policy:
Welcome to Epic Attire Clothing, where we are dedicated to delivering not only exceptional fashion but also exceptional service. Our shipping policy is designed to provide you with clarity and confidence in every step of your shopping journey.
Order Processing:
Once your order is placed, our team swings into action. We aim to process and dispatch all orders within 3-5 business days of receiving payment confirmation. During busy periods or promotional events, processing times may extend slightly. Your patience during these times is greatly appreciated.
Shipping Options:
We understand that each customer has unique shipping preferences. That's why we offer a variety of shipping options to cater to your needs. Whether you prefer standard, expedited, or express shipping, we have you covered. You can select your preferred shipping method during the checkout process for your convenience.
Shipping Rates:
Our shipping rates are calculated based on several factors, including the total weight of your order, your shipping destination, and the selected shipping method. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items. Keep an eye out for promotions, as we may offer free shipping for orders above a certain threshold.
Delivery Times:
The delivery times for your order depends on your location and the chosen shipping method. Generally, standard shipping within the domestic region takes between 7-10 business days, while international orders may take 7-21 business days. If you're in a hurry, expedited and express shipping options are available for faster delivery, typically ranging from 5 to 7 business days.
Order Tracking:
Once your order has been dispatched, you'll receive a confirmation email containing tracking information. This allows you to monitor the status of your shipment every step of the way. You can track your order using the provided tracking number through our website or the carrier's website.
International Shipping:
We're proud to offer international shipping to select destinations. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country's customs authorities. These additional charges are the responsibility of the recipient.
Shipping Restrictions:
Certain items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any restrictions apply to your order.
Lost or Damaged Shipments:
In the rare event that your shipment is lost or damaged in transit, please contact us immediately. We will initiate an investigation with the carrier and work tirelessly to resolve the issue and ensure your satisfaction.
Policy Updates:
We reserve the right to update our shipping policy at any time. Any changes will be communicated to our customers through our website and other communication channels.
Customer Service:
If you have any questions or concerns regarding our shipping policy or your order, our friendly customer service team is here to help. Feel free to reach out to us, and we'll do everything we can to assist you.
Thank you for choosing Epic Attire Clothing for your fashion needs. We're honored to be a part of your style journey.
